Export Me | Vic Mungai Portfolio

Timeline

Aug 2024 - Oct 2024

My Role

Product Research & UI/ UX Designer

Automated Workflow:

Export Me guides users through each step of the export process, from client engagement to order fulfillment, with automated prompts and notifications.

This eliminates guesswork and reduces administrative burdens. For instance, users are alerted when inventory reaches a critical level or when orders are ready for shipment, improving responsiveness and reducing manual oversight.

Key Features :

Intuitive User Interface (UI):

The platform’s clean, modern dashboard offers a cohesive layout that allows users to navigate between features effortlessly.

The UI presents critical data such as client information, inventory levels, and order statuses in a visually accessible manner, ensuring minimal time is spent searching for essential functions.

Problem

Managing multiple operational functions across different systems causes complexity and inefficiencies in businesses that deal in exports.

Many companies struggle with siloed operations, where client relationship management (CRM), supplier and delivery coordination, workforce management, warehouse management, inventory tracking, and export compliance are handled through disjointed tools or manual processes. This fragmentation leads to delays, errors, poor communication, and increased operational costs.

Solution

By consolidating multiple business processes into a single, user-friendly platform, Export Me enables exporters to enhance efficiency, reduce costs, and improve decision-making.

Export Me is a robust user friendly, integrated solution designed to streamline and optimize critical operations for companies and individuals who engage in exports.

Challenges

Without a robust CRM, client relationships can deteriorate, and potential deals may be lost due to a lack of structured follow-up and engagement.

Client Management: Exporters often face difficulties in tracking customer interactions and managing sales pipelines effectively.

Poor visibility into inventory levels or delays in deliveries can cause disruptions and lead to dissatisfied customers.

Supplier & Delivery Management: Managing suppliers, deliveries, warehouse inventory and cold chain integrity is a significant challenge, especially as businesses grow and supply chains become more complex.

Export businesses often have to deal with casual labor in addition to full-time employees, making payroll, attendance tracking, and compliance difficult.

Workforce Management: Manual management of casuals and employees is time-consuming and prone to errors.

Errors or delays in generating shipping documents, invoices, and customs paperwork can result in shipping delays, fines, or lost shipments.

Export Documentation: The export process is paperwork-heavy and requires compliance with various international regulations.

Businesses that manage large volumes of transactions, especially bulk payments to suppliers and employees, often struggle with accuracy, currency management, and compliance.

Financial Tracking and Bulk Payments: A streamlined financial process is critical for profitability and cash flow management.

By providing an integrated platform that handles all of these functions, Export Me solves these challenges, enabling exports companies with warehouses and private exporters who lease warehouse facilities to scale, improve efficiency and reduce operational errors.

Efficient Inventory Management:

The FIFO (First In, First Out) inventory system is seamlessly integrated, automatically prioritizing the dispatch of older stock to maintain product freshness, crucial for perishable goods like avocados.

This reduces the time spent manually sorting inventory, while real-time tracking allows users to monitor stock levels and product movement from a central hub.

Mobile Accessibility:

Optimized for mobile devices, Export Me enables users to manage exports, suppliers, and inventory from any location.

This flexibility enhances productivity, allowing managers to oversee operations remotely, approve payments, or track shipments in real time, without the need for a desktop interface. Export Me integrates effortlessly with third-party systems such as shipping lines and payment gateways, creating a unified export management solution.

By combining a user-centric design with robust functionality, Export Me ensures that businesses can manage complex export processes efficiently, while maintaining a high degree of operational accuracy.

Unfortunately due to NDA I can't show the rest of my work publicly, but please do not hesitate to contact me to discuss my experience working on Export ME

Timeline

My Role

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